Privacy Policy - Track House Mob

Summary of Privacy Policy
Collection and Sale of Data
Do we sell your personal information?	No
Do we use sensitive categories of data?	Yes
Do we share your information with third parties?	No
Do we collect information about your workout?	Yes
Tracking
Do we track your device location to provide services to you?	Yes
Do we track your device location while you are not using the app?	No
Do we use cookies?	Yes
Do we track your browsing activities on other sites?	No
Do we listen to you using your device microphone?	No
Communication
Do we give you advance notice when we make important changes to our Privacy Policy?	Yes
Can you opt out of marketing communications from us?	Yes
Do we send you push notifications with opt out?	Yes

Track House Mob (“THM”/”We”/”Us”/”Our”) respects your privacy and recognizes the need to protect the personally identifiable information you share with us. THM owns and operates the website “www.trackhousemob.com ” (“Website”) and the application “THM” (“WEB”/”THM”). The following privacy policy along with the terms and conditions summarizes the various ways that THM uses the information you provide or we gather while you access or use the Website and our associated sites, applications and services managed by THM (collectively, the “Services”). The privacy of our users is important to us, and we have prepared this Privacy Policy to explain the information we collect, how we use and share it, how to manage your privacy controls and your rights in connection with our Websites, and the related mobile applications and services that are operated or controlled by THM. Please also read our Terms of Service [Note: Please hyperlink to the terms of service] which sets out the terms governing the Services.

What Information Do We Collect?

On subscription to our Services, we collect your profile information such as name, your email address, gender, date of birth, email address, phone number, height, weight, picture, location information, content and pictures if you post/ share the same on the or the Website, which may be made public.
We collect and process location information when you sign up and use the Services. We do not track your device location while you are not using the App, but in order to provide App’s core Services, it is necessary for us to track your device location while you use the application. You may stop the location tracking at any point of time, in which case however, certain Services of ours may be unavailable to you.
Upon subscription to our Services or specific events or when you make a purchase using our Website or App, we collect your payment method and your home address (“Payment Information”).
We collect any other information you provide to us, such as information you provide when you sign up for an event, fill out a form, participate in a survey or contest, communicate with us via third party social media sites, or request customer support.
When you workout or do any activity using the Services, we collect information about the workout/ activity, such as your route, your power, how long you ran, your total output and total calories burned, elevation gain and if you are using a heart rate monitor, your heart rate. We also collect information about any screen shots you take, challenges and events completed.
We may collect certain health information. However, you will be required to give your express consent before we process any of your health-related information.
We collect device information including type of device, operating system. We may collect data via motion sensors in phone and camera, users will receive notification for the same. Permission for such notifications can be opted out in the notification settings.
Our Website/ uses “cookies” so that we can better serve you with customized information when you return to our Website/ App. A “cookie” is a small text file that may be used, for example, to collect information about the activity on the Website/ App. Some cookies and other tracking technologies may serve to recall information previously indicated by you. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our Website/ and service to you. At all times, you may refuse all cookies by changing the necessary settings on the browser/ device to the extent permissible. However, by doing so, you may not be able to access certain features of the offerings.
We may aggregate the information you make available in connection with the Services and post it publicly. Examples of the type of information we may aggregate include information about equipment, usage, demographics, routes, and performance.
If you choose to use the Services on a wearable device, all above mentioned data uses may apply.
We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If THM becomes involved in an acquisition transaction, business combination, securities offering, bankruptcy, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.

All information provided by you will be referred to as “Information”.

How Do We Use Your Information?

We use the information we collect to provide, maintain, and improve our Services, to personalise our Services to you and to develop new ones. We use the Information we collect to identify you, communicate with you, track your workouts/ activity, allow you to connect with and engage with other users, provide you with information relevant to you. We also use the information we collect to: (i) show you on event leader board, facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards; (ii) monitor and analyse usage, compute statistics and activities in connection with our Services; (iii) send you technical notices, updates, security alerts, and support and administrative messages and to respond to your comments, questions, and customer service requests; (iv) carry out any other purpose described to you at the time the information was collected; and (v) aggregate information for statistical purposes.

How Long Do We Retain Your Information?

We retain Information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such Information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. Additionally, we may retain information to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, enforce the Terms of Service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

How Do We Protect your Information?

We use adequate technical and organisational protections to protect the personal information you share with us against unauthorised or unlawful processing, as well as accidental or unlawful destruction, loss, modification, unauthorised disclosure, or access. Please be aware, however, that the security risks associated with the storage and transmission of information cannot be eliminated.

Can You Opt-Out of Marketing Communications?

For any administrative or service-related emails, there is no option to opt-out or unsubscribe as they are necessary to provide the Services. However, you may opt-out of receiving promotional emails or messages from us by writing to us at trackhousemob@gmail.com.

Can I Delete My Account on THM?

You can delete your account, by writing to us at trackhousemob@gmail.com. After you make a deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Once deleted, your data, including your account, activities and place on leaderboards cannot be reinstated. Following your deletion request, it may take up to __ days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.

Note that content you have shared with others, such as photos, or that others have copied may also remain visible after you have deleted your account or deleted specific information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.

Our Legal Basis

THM relies on a number of legal basis to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:

as necessary to provide the Services and fulfill our obligations pursuant to the Terms of Service. For example, we cannot provide certain Services unless we collect and use your location information;
where you have consented to the processing;
where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims;
to monitor and analyze trends, usage, and activities to improve the Services and to ensure content from the is presented in the most effective manner for you and your device;
to protect your vital interests, or those of others, such as in the case of emergencies; and
where necessary for the purposes of THM’s or a third party’s legitimate interests, such as our interests in protecting our members, our partners’ interests in collaborating with our members, and our commercial interests in ensuring the sustainability of the Services.

Will The Privacy Policy Be Updated?

If our privacy policy changes in the future, it will be posted here, and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.

Who Can You Contact If You Have a Grievance?

In accordance with the Information Technology Act, 2000 and rules made there under, the names and contact details of the Grievance Officer are provided below. You may write to the said officer below:

[•] (Customer Manager)
[•] (+91 78927 49941)
[•] (trackhousemob@gmail.com)
[•] (THM No 65, 13th main road, BSK 1st stage, Hanumantha Nagar, near Maruthi Circle, Bengaluru – 560050)